Privacy Policy

At Broad Lane, our priority is to protect, respect and recognise the importance of your privacy.

In this policy document, we will explain the manner and the reasons why we collect personal details from the visitors to our site. It also explains how we use the information, the situations under which the information may be revealed to others, and how we ensure its protection.

We use specific actions on our website to collect personal information. We collect details when you get in touch with us by using our contact forms. Your personal information will be retained in our system for as long as we need it to perform the requested action, for example a prescription request.

You can rest assured that under no circumstances will we sell or rent your information out to any third parties, and won’t give out access to your details for marketing purposes.

We need you to opt-in on our forms before we can contact you via email, phone or text to action these requests.

It is within your rights to ask for your own copy of the details we hold on you. You can contact us to edit, adjust or delete this information.

While we do everything we can to guarantee the safety of your personal information, you also have to remember that details such as your email address are being sent over the internet, and as such we cannot 100% guarantee the security of these; you send information to us over the internet at your own risk.

Our website is likely to contain links to external websites that belong to other companies. This document only serves as a privacy policy for this website, and as such it’s imperative that you read the privacy documents supplied by the other websites that you visit – even if it’s through a link on our website.

The personal information of minors under the age of 16 is particularly vulnerable, and we try our utmost to ensure that it is well protected. If you are 16 years or younger, please gain permission from a parent or guardian to distribute your personal information to us.